Mediabriz records your recent activity and displays a real-time timestamp showing when you last opened each conversation. This helps you retrace your recent work and prioritize ongoing tasks.
Viewing last-viewed timestamps
Open the Recently Viewed panel from the Mediabriz toolbar.
Each conversation card displays a LAST VIEWED indicator at the bottom right, such as 9 mins ago or 28 mins ago.
The conversation that is currently open or being handled displays an ACTIVE badge at the top.
How timestamps update
- Real-time updates: Each time you open or return to Message History, Mediabriz refreshes the conversation’s LAST VIEWED timestamp.
- Preserving your position: Reopening a conversation from the Recently Viewed list returns you to where you left off, making it easier to move between customer conversations.
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