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Common Issues (4)

Common Issues

Why are customer details and 30 day history hidden during Web Messaging chats?

Modified on Tue, 27 Oct at 10:11 PM
Why can't I see Mediabriz in my Genesys Cloud workspace?

Modified on Sat, 31 Oct at 1:34 PM
Why can’t I find a file I sent to the customer in the Media Gallery?

Modified on Mon, 10 Aug at 1:52 PM
Why does the app take the entire softphone screen?

Modified on Thu, 19 Mar at 5:17 PM