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Live Conversations (10)

Live Conversations

How can I filter and prioritize my live conversations list?

Modified on Tue, 22 Sep at 7:04 PM
How can I identify a customer and view their previous conversations?

Modified on Thu, 29 Oct at 9:17 PM
How can I preview unread messages without opening a conversation?

Modified on Sun, 25 Oct at 6:11 PM
How can I see how long a customer has been waiting for a reply?

Modified on Tue, 22 Sep at 7:05 PM
How do I know when I receive a new message in another conversation?

Modified on Tue, 22 Sep at 7:06 PM
How do I know which customer is waiting longest for a reply?

Modified on Tue, 22 Sep at 7:06 PM
How do I reply to a customer from Mediabriz?

Modified on Wed, 4 Nov at 5:48 PM
What do the conversation status badges in the Live Conversations view mean?

Modified on Mon, 26 Oct at 9:44 PM
Where can I see my active conversations?

Modified on Tue, 22 Sep at 7:40 PM
Why is a conversation highlighted with a colored accent?

Modified on Tue, 22 Sep at 7:06 PM